FAQs

Paddlers' FAQs

FACILITY FAQS

  • CHANGING ROOMS & TOILETS

    Toilets and changing rooms are located in the middle centre.

  • KAYAK SHUTTLE SERVICE

    The shuttle service is for boats and paddlers with additional needs. Please use the paths when walking back up. Boats will be unloaded and left unattended at the top of the river. Paddlers should be aware and accept that using the shuttle trailer may result in wear and tear on boats. The bus driver is responsible for determining when the trailer is full and for securing the load.

  • AFFILIATED CLUBS OR COACHED GROUP BOOKINGS

    For affiliated club bookings, please see here. 


    For coached group bookings, please see here. 


  • CAR PARKS

    All parking for paddling will be in the middle car park (by the toilets) or the top car park. 

    The main centre car park and opposite layby will be reserved for people needing access to the centre. 

    Anyone wishing to paddle the lower river can either park in the middle car park and walk/paddle down or in the top car park and use the kayak shuttle to transport their boat and walk down to meet it at the centre. 

  • FIRST AID

    Any time we're operational we have first aid cover. This is based in the main centre. 

BOOKING FAQS

  • WHEN WILL TICKETS GO ONLINE?

    We will be adding dates to book once we have had the water release confirmed by Natural Resources Wales. 

  • HOW LONG IS MY BOOKING FOR?

    Your booking is for 1 day. You'll need to check the water release information for our specific opening times on your date. 

  • WHAT IF I BOOK A REDUCED RATE FACILITY FEE AND FORGET BY PROOF OF MEMBERSHIP?

    We will be checking proof of membership for all reduced rate bookings. If you don't have a proof of your membership with you on the day, we will charge the extra cost to the payment card on your booking. 

RIVER FAQS

  • WHERE CAN I GO ON THE RIVER?

    You may use the river from the Top Site (below the stilling basin but above where the Chipper used to be), to the car park in Bala. When there are competitions/events on, certain sections of the river are closed throughout the day, you can check the events calendar here.

    During November & December restrictions apply, see our Water Information Page for more info. 

  • WHAT STANDARD DO I NEED TO BE AT TO PADDLE THE RIVER?

    There isn't a proficiency test to paddle on the Tryweryn so you'll need to have a look at the river and judge for yourself whether you're capable to paddle the river. If you've had a look and are still unsure, please drop in to speak to us at reception. 

  • WHAT WATER LEVELS CAN I PADDLE ON?

    You can paddle on the river when the water release is 7 cumecs or more. There are more details about suitable water levels here. 

  • DO I NEED TO PAY THE FACILITY FEE TO PADDLE THE LOWER RIVER

    Yes. Everyone getting on the river at the centre needs to pre-book their Facility Fees online.

  • HOW LONG DOES IT TAKE TO PADDLE TO BALA?

    You can get to Bala in about 30 minutes, however usually it takes between 1 and 2 hours depending on how much your group wants to stop along the way. 

AFFILIATED CANOE CLUB FAQS

  • THERE AREN'T ENOUGH PLACES LEFT TO BOOK MY CLUB IN

    If there aren't enough places left for you to book your club in, please call the centre on 01678 521083. 

    Providing there are still places available for the date we can add some more slots for your club.

  • MY CLUB MEMBERS WANT TO BOOK AND PAY INDIVIDUALLY

    In order to receive the Affiliated Club discount you need to book and pay as a group. 

    Your club members can book and pay individually through the 'Experienced Paddlers Facility Fee' but they will need individual National Governing Body membership to receive the discounted rate. 

  • CAN I BOOK MY CLUB IN BEFORE THE WATER RELEASE IS CONFIRMED?

    Places will only be added once a water release has been confirmed. 

    You can check the Water Information Calendar on Kayaking, & Rescue Training page.



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